Invent ERP Software Support Service transforms IT service desk operations by enabling direct interaction with support team, allowing us to interpret your issues, enhance technician productivity, and manage the entire ticket lifecycle efficiently.
Cases Tickets can be added in seconds with ease using Invent, allowing customers to specify the subject, describe the issue, and attach files for a clearer explanation.
Gain Access all inquiry and support cases and tickets you raised from the dashboard, including ticket status, subjects, and monthly ticket trends, presented through clear diagrams and charts for easy understanding.
When using Invent ERP Software: Chat options are available for immediate assistance with customer issues, and users receive direct email notifications for updates.
With Invent ERP's Technical and Functional Support Service, you'll never miss a ticket. Easily track the status of each case—whether open, closed, or resolved—in a clear and straightforward way.
With an efficient and user-friendly ticketing system, enhanced by robust support features within Invent ERP, you'll see improved performance and easily resolve any issues that arise.
When using Invent : Every detail of a ticket is recorded, with clear visibility of open, closed, resolved, and on-hold tickets, making it easy to manage the entire ticket lifecycle.